Policies

Shop Policies

Please review our policies and procedures before attending your appointment.

  • The total cost of the service will be charged for a client who does not provide 6-hour notice before missing an appointment. Please contact your artists directly via email, website contact form or social media as soon as you are aware that you will need to cancel/reschedule.

    Why would I be charged for the total cost of the appointment for not showing up?

    We provide multiple reminders and opportunities to cancel/reschedule. When you initially book an appointment it blocks out that time on the artists schedule, preventing any other client from booking. Not showing up the day of the appointment also means your artist can not fill the appointment with a different client, costing the artist.

  • We require a 48-hour notice to cancel appointments at no charge. All cancellations will result in the loss of the non-refundable booking fee.

    Clients are allowed one (1) reschedule using their initial booking fee. Any additional reschedules will result in the loss of the booking fee. Reschedules within 48-hours of their appointment may result in additional charges.

    We understand life happens and we will do our best to reschedule you as soon as possible. Please contact your artist via email, website contact form or social media within 48 hours of your appointment.

  • A 10 minute grace period is provided to all clients and services. If you arrive more than 10 minutes late you may be asked to reschedule.

    Arriving late to your appointment can disrupt the entire schedule following your service. Please contact your artist directly if you have questions.

  • Due to safety concerns and insurance policies, anyone under the age of 18 is not permitted in the shop.

  • We advise to never perform a tattoo service on a pregnant or nursing individual due to the unknown body changes. This can put you at risk for improper healing and infection.

  • A plus 1 may be granted at the artists discretion. Please reach out before bringing anyone to your appointment.

    Clients that require an aid due to physical disabilities are always welcome. Please contact your artist directly if you will need any specific accommodations for your appointment.